A collection of commonly asked questions the Spotify team has received during the procurement process.
Below are the latest Spotify Billing Addresses and Tax Identification Numbers for each Spotify entity. Please note, this is NOT a shipping address, physical invoices or documents cannot be mailed to the following addresses.
Spotify USA Inc.
Spotify Canada Inc.
Four World Trade Center 150 Greenwich Street – 62nd FL New York, NY 10007 USA
Spotify Canada Inc. 220 Adelaide St West Toronto, CA M5H 1W7 Canada
Finance Regeringsgatan 19 111 53 Stockholm SWEDEN VAT ID: SE556703748501
Finance Regeringsgatan 19 111 53 Stockholm SWEDEN VAT ID: GB 943684002
Finance Regeringsgatan 19 111 53 Stockholm SWEDEN VAT ID: DE264721873
Spotify France SAS
Spotify Technology S.A.
Spotify Spain S.L.
Spotify Norway AS
Finance Regeringsgatan 19 111 53 Stockholm SWEDEN VAT ID: FR26511930729
Finance Regeringsgatan 19 111 53 Stockholm SWEDEN VAT ID: LU 23403756
Finance Regeringsgatan 19 111 53 Stockholm SWEDEN VAT ID: ES B85346294
Finance Regeringsgatan 19 111 53 Stockholm SWEDEN VAT ID: NO994445820MVA
Finance Regeringsgatan 19 111 53 Stockholm SWEDEN VAT ID: NL 822936355B01
Spotify Finland Oy
Spotify Denmark ApS
Spotify Belgium NV
Spotify Italy S.r.l.
Spotify Poland SP. Z.o.o.
Finance Regeringsgatan 19 111 53 Stockholm SWEDEN VAT ID: FI23888620
Finance Regeringsgatan 19 111 53 Stockholm SWEDEN VAT ID: DK 33785348
Finance Regeringsgatan 19 111 53 Stockholm SWEDEN VAT ID: BE 0841.023.949
Finance Regeringsgatan 19 111 53 Stockholm SWEDEN VAT ID: IT 07869870969
Finance Regeringsgatan 19 111 53 Stockholm SWEDEN NIP ID: 1070021350
Spotify MENA FZ-LLC
Spotify Australia Pty Ltd
Spotify Hong Kong Ltd
Spotify India LLP
Spotify Japan K.K.
Finance Regeringsgatan 19 111 53 Stockholm SWEDEN TAX ID: 100283637500003
L 17, 171 Sussex Street Sydney NSW 2000 Australia “
45/F, The Lee Gardens 33 Hysan Avenue Causeway Bay Hong Kong
North F/A-4, Floor 1st, A Block Shivsagar Estate Dr Annie Besant Road Worli Mumbai Mumbai City Maharashtra 400018
14F MFPR Shibuya Bldg. 1-2-5 Shibuya, Shibuya-ku Tokyo 150-0002 Japan
Spotify Singapore Pte Ltd
Spotify Taiwan Ltd
Spotify Korea, Ltd.
S SERVICIOS DE MUSICA MEXICO
Spotify Brasil Serviço de Música Ltda
8 Marina Boulevard #05-02 Marina Bay Financial Centre Singapore 018981 Singapore
15F., No.170, Dunhua N. Rd. Songshan District Taipei City, 105 Taiwan
11F, 428 Seolleung-ro, Gangnam-gu, Seoul, Korea 06159
Calle Pedregal 24 Piso 8 Molino Del Rey – Miguel Hidalgo Ciudad de Mexico Codigo Postal 11040
Al Santos, 2159 ANDAR 7 16 17 E 18 CONJ 71 72 161 E 162 CONJ 171 172 E 181 CEP 01.419-100 Cerqueira Cesar – São Paulo/SP”
Updated on July 8, 2022
Unsure what Spotify requires to be on our invoices?
Spotify’s standard invoice format is a PDF document for non-compliant invoicing and US Based Suppliers billing Spotify APAC entities require the following information:
Full name and address of supplier
Remittance address, if different from above
Vendor Bank details
Full name and address of the Spotify Legal entity (Spotify billing address)
Date of payment (if prepayment prior to supply of goods or services)
VAT Number of Spotify entity purchasing (EU only) or GST or Tax registration number (non-EU)
VAT Number of the supplier if liable for VAT within the EU or GST or Tax registration number (non-EU)
The text “reverse charge” when the customer is liable for the VAT (EU)
Good or Service Description
Unit price of goods/services exclusive of tax, discounts or rebates
Net and gross amount charged
Foreign currency rate if domestic supply and invoice is in other currency than that of the local currency
VAT/GST or Tax amount payable and currency
VAT/GST or Tax percentage rate applied
A Valid PO number
Project Numbers (if applicable)
Spotify Contact Person
Payments will NOT be made on statements, quotes, estimates or pro-forma invoices.
If the invoice does not contain all required information, it will be rejected by the Accounts Payable team and returned to you.
Invoice billing entity MUST match billing entity set up in PO. Likewise, PO must be set up as per the Spotify signing entity on work order/SoW/contract with supplier.
Payments are processed several times a week depending on which entity:
Spotify APAC – 2x week, Mondays / Wednesdays
Spotify CAN – 1x week, Wednesdays
Spotify EMEA and US – 2x week, Tuesdays / Thursdays
Spotify LATAM – 4x week, excluding Thursday.
Coupa doesn’t charge suppliers to use the CSP.
You must receive an invitation to join the CSP. Ask your Spotify representative for assistance getting an invitation or visit supplier.coupahost.com
To cancel your Coupa account with Spotify, please contact the Spotify employee that you have been working with. They will be able to request for your account to be inactivated for Spotify.
Using two-factor authentication protects you against fraud. See Enabling or Disabling Two-Factor Authentication for more info. If you don’t have your six-digit backup validation code, contact the Spotify employee you have been working with and they can direct you to our support team.
Check your spam/junk email folder.
Your customer has probably deactivated a setting on their end. Contact your customer/Spotify to find out if this was intentional. Ask them to check your supplier record or your supplier user in the system. If they can’t solve the problem, they can contact Coupa support.
Use Google Authenticator or your backup codes. If you don’t have them, contact your customer. See Logging in with Two-Factor Authentication for more info.
Contact Spotify’s Coupa team with a description of what page you were on and actions you were completing prior to this error happening. A screenshot is optional but helpful.