Completing Spotify's Vendor Onboarding Through Graphite Connect
Spotify utilizes Graphite Connect to collect and manage supplier information. The Graphite Profile creation is used to gather all the required information Spotify needs to onboard your company as part of the supplier band.
Build Your Company Profile
Build Your Company Profile
*This screenshot is only for suppliers registered in the United States. Different countries will require different information (e.g. Sweden requires VAT, Canada requires Business Number, Singapore requires GST Number).
Confirm your country of registration on this page and enter the applicable required information.
Summary
Business Owner’s Full Legal Name
Your company’s full official and legal name (Example: Supplier Testing Inc. instead of Supplier Test) as stated on your legal tax document.
Do You Do Business Under a Company Name?
Does your business go by another name? If so, enter the name here. If not, you can leave this field blank. *Depending on where you are located, this may commonly be known as your company’s trading name, assumed business name, alternate business name. For US vendors, this DBA name must match the DBA name listed on your W9. If the DBA name on your W9 is blank, this field must be left blank.
Website URL
If you do not have a website, enter http://na.com. Please check for leading spaces and remove them if present as they can result in errors.
Number of employees
How many employees are working at your company? If you select more than one, you will be required to add a second user to validate the information being added to your profile is accurate.
DUNS Number
If applicable, please enter your Duns & Bradstreet number. If you do not have one, please leave this field blank.
Products and Services
List the Products and Services You Offer
The tab in the screenshot shows the products and services your Spotify Contact has listed you as. What goods and services will you be providing?
Industries
Select the most applicable industry based off of the available list.
Locations
Populate your full business address
If you have more than one address, please populate with your company’s invoicing address.
Fields: Street Address, City, State Region, Postal Code, and Country are the minimum requirements.
*Please follow your country’s address standard formatting.
*If your country does not utilize postal/zip codes, please enter 00000.
Tax Information
Country of Registration
Which country is your business located in? This country will determine the correct tax information and documentation to collect.
Tax Classification
*This is only for suppliers registered the United States. Select the tax classification that aligns with Box 3 of your Form W-9.
Legal Name
Confirm your legal name as indicated on your tax document.
DBA Name
Does your business go by another name?
EIN/SSN
*This is only for suppliers registered the United States. Enter the number that is indicated on your W9.
Federal Tax Form
*This screenshot is only for suppliers registered in the United States. Upload your W-9; this must be the latest form W-9 from the IRS website. Graphite will run automation checks to ensure the form is filled in its entirety. Submitting an incomplete form, or submitting a form that does not match the information submitted above, will result in delay in onboarding.
Contact Information
General Sales Contact
Please provide a contact name for general sales information. This field is not required.
What address should be displayed on orders and contracts?
From the drop down, select the address provided in the Locations page. If multiple addresses were added, select the address that will be displayed on your invoice.
General Order Contact
Provide the name and email of the primary contact for your organization. This contact will be used in the event where Spotify needs to reach out regarding vendor or payment information. This contact will also be sent the Coupa Supplier Portal to set up a profile for Purchase Orders and invoicing.
Purchase Order Email
Provide the name and email of the contact who will be receiving purchase order information.
Banking information
Spotify requires accurate banking information in order to transact with your organization.
The entity which vendors will be billing to is specified under “Bank Information”. It is the responsibility of the vendor to provide the correct Domestic or International banking information depending on the Spotify Entity listed. (e.g. A vendor located in the United Kingdom where Spotify Ltd (UK) listed should be providing a domestic sort code and account number. If the entity specified is Spotify USA, the vendor will be required to provide international IBAN and SWIFT code details). If there are multiple entities, or you plan to bill in multiple currencies, it is required to add another bank account to the supplier banking requirements for each entity.
Important: Spotify’s standard payment method is ACH transfer. By nominating Wire Payments your organization will be subject to a Wire transfer fee by your Bank. This fee varies by Bank and it will be deducted from the payment made by Spotify. To avoid this fee, please provide ACH information and select Domestic Bank Transfer in the payment method dropdown.
Approval and Entity Selection
Approval and Notes
As a security measure, approval is required in order to submit banking details. If you are onboarding as a vendor with 1 employee, Graphite Connect Support will approve the details. If you have listed more than 1 employee, someone else from your company will be required to be added to your vendor profile to approve before submitting.
Bank Selection Per Entity
In order to be sure the bank(s) you are providing are being set up to be paid under the correct entity(s), select the appropriate bank under the entities listed. If you have one bank, only one will be available in the drop down to select. If you have multiple banks or entities, you can select the appropriate bank or multiple banks to be paid under the specific entity
Payment Terms
Spotify’s Standard Payment Term is NET30. If you agree, select “yes” under "Do you agree to accept Spotify standard payment terms of Net 30 days? " and continue to the next steps.
If you do not agree, select “No” and continue reading.
Non-Standard Payment Terms
In order to comply with non-standard payment terms, we require an executed contract stating the agreed payment terms. Non-standard payment terms will need to be reviewed and approved internally prior to moving forward with set up
Certification
Once everything has been reviewed, check the “I certify” and click on the blue “Submit” button which will get routed to Graphite support validations. In the case anything needs to be clarified or adjusted, the Graphite Support team will contact you for clarification or create a task in your Graphite profile for any updates required before final approval.
